Support

Need Help With a Claim, Issue, or Return?

Our Return Policy:

Standard Stock Color moldings are considered inventory and are returnable, except the VersaEdge Extra Tall, Slim Cap, and our Moisture Proof Moldings which are produced per order and are considered non-returnable. For all other standard color moldings, simply fill out & submit the form to the left.

Any production quantities greater than 200 per SKU are also non-returnable.

Coordinating Moldings and Custom Color moldings are made to order and are non-returnable.

All claims for damages (concealed or otherwise) must be reported within three (3) days of order delivery.

Refusing of orders that are not damaged will result in the customer being charged the shipping cost (going to and coming back) as well as the restock fee.

If you have images you would like us to review, you can upload up to five (5) JPGs or PDFs in the form below. We do not except zipped files. If you prefer to email them to us, send your images along with your order# to: support@versatrim.com

Alternate Way to Submit Form: Download the interactive Claim Forms at the right and fax back to us at 252.430.8801or email them to support@versatrim.com.

Links to Claim Form PDFs:

Support Form:

Submit our Support Form below and we will contact you. Please read Our Return Policy above before contacting us.