Services

Set Up An Account With Us

Ordering is easy, everything you need to get started is right here…

Fill out the Credit Application/Company Contact Form to establish your account:

  1. This form will enable us to correctly identify your company, expedite your orders, and avoid mistakes.
  2. We accept all major credit cards and certified checks if you choose not to have an open account with us.
 
If you don’t want to fill out the Credit Application online you can fill out the Credit Application PDF at the right and upload it in form below or email it to credit@versatrim.com.

 

Link to Credit Application PDF:

How to Order

There are four easy ways to place your Versatrim order:

  1. Order Online – Simply click the ORDER ONLINE button in the menu above and create an online account with us 
  2. Email or Fax a Completed PDF Order Form to 252.430.8801 or orders@versatrim.com (Order form PDFs are located at the right for download).  
  3. Fill out & Submit an Order Form Online 
  4. Email or Fax Your Purchase Order from Your System to 252.430.8801 or orders@versatrim.com.
  5. Call Our Order Desk at 1.866.200.8132 – Select option 2 when prompted.
  6. Upload a Completed PDF Order Form Below (Order form PDFs are located at the right for download).  

Upload your Completed Order Forms, PO, or Credit Application:

Upload your Completed Order Forms or PO:
PDFs or Excel Files Only

Molding Program Options

Our 4 Program Options to Make Ordering Moldings Simple

Stocking Inventory Program (Custom Colors)

30 Piece Minimum Per Color & Shape

Versatrim can create custom coordinating trims for the floors you send to us. Once the matching process is complete and colors are approved, they will be available for you to order directly from Versatrim. Production will be required for volume quantities of 30 pieces or more in the same shape and color. This process can take 4-6 weeks for production and product to ship from our facility. Volume pricing is available if you qualify. Please contact your Inside Sales Representative at Versatrim for more information.

Quick Ship Program (Stock Colors)

No Minimums

Versatrim offers 60 colors that we keep in stock for quick ship purposes in certain profiles. We have a Standard Stock color board that displays the top colors in the program. We also have a color book to show the entire 60 color collection. Most items will ship in 2 business days.

Coordinating Molding Program (CMP)

No Minimums

Versatrim will create custom coordinating moldings for the floors you send in which once approved would be added to our online store www.versatrimorders.com and made available for any distributor or retailer to order. At this point you can begin to order directly from Versatrim. This would eliminate your need to inventory the moldings as we would inventory the surface material for your colors and would produce the moldings as they are ordered. Once colors are approved and set up in our system, the customer can expect a lead time of up to 4 weeks for any orders that are less than 30 pieces of the same shape and color to be shipped from our facility.

Combo Option:

CMP & Direct Ship/Stocking Program

Versatrim will create custom matches for the floors you send in which would be available for all to order. Once the matching process is complete all floors would be added to our website www.versatrimorders.com. You could then begin stocking, ordering as needed, or submitting orders to direct ship to your customers. We can look at volume/special price programs if you intend to stock. Unless the order is for one of our quick ship program colors and profiles, you can expect a lead time of up to 4 weeks for any orders that are less than 30 pieces of the same shape and color to be shipped from our facility. Orders of 30 pieces or more of the same shape and color can take 4-6 weeks to ship.

Molding
Program
Minimum to
Purchase
Available
Colors
Lead
Time
Stocking Inventory Program (Custom Colors)
30 Piece Minimum Per Color & Shape
Custom Colors Created Specifically For You
3 to 4 Weeks
Quick Ship Program (Stock Colors)
No Minimums
60 Stock Colors to Choose From
1 to 2 Business Days
Coordinating Moldings Program (CMP)
No Minimums
Custom Colors Created Specifically For You
Up to 3 Weeks
Combo Option: CMP & Direct Ship/Stocking Program
No Minimums
Custom and Stock Colors
Up to 4 Weeks

Versatrim offers a limited number of free marketing materials and samples for all retailers, distributors, and manufacturers.

For all program options, please send your floors to our print department at the below address:

Versatrim, LLC

Attn: Print Department

101 Eastern Minerals Road

Henderson, NC 27537

USA

Please contact your Versatrim Inside Sales Representative for more details on any programs to accommodate all of your molding needs.

Support

Need Help With a Claim, Issue, or Return?

Our Return Policy:

Standard Stock Color moldings are considered inventory and are returnable, except the VersaEdge Extra Tall, Slim Cap, and our Moisture Proof Moldings which are produced per order and are considered non-returnable. For all other standard color moldings, simply fill out & submit the form to the left.

Any production quantities greater than 200 per SKU are also non-returnable.

Coordinating Moldings and Custom Color moldings are made to order and are non-returnable.

All claims for damages (concealed or otherwise) must be reported within three (3) days of order delivery.

Refusing of orders that are not damaged will result in the customer being charged the shipping cost (going to and coming back) as well as the restock fee.

If you have images you would like us to review, you can upload up to five (5) JPGs or PDFs in the form below. We do not except zipped files. If you prefer to email them to us, send your images along with your order# to: support@versatrim.com

Alternate Way to Submit Form: Download the interactive Claim Forms at the right and fax back to us at 252.430.8801or email them to support@versatrim.com.

Support Form:

Submit our Support Form below and we will contact you. Please read Our Return Policy above before contacting us.

Warranty

We Offer a Limited Lifetime Warranty on ALL of Our Moldings

Limited Lifetime Warranty for Laminate Moldings:

Laminate Moldings provides the following conditional limited warranty of its Versatrim® molding for the lifetime of the original purchaser:

  • The laminate surface will not wear through
  • The molding will not stain
  • The molding will resist damage from moisture due to damp-mopping and small everyday spills when removed promptly